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標題および責任表示
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Digital reference services / Bill Katz, editor
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出版・頒布事項
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Binghamton, NY : Haworth Information Press , c2003
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形態事項
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xvii, 331 p. : ill. ; 22 cm
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巻号情報
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| 巻次等 |
: hbk. |
| ISBN |
0789023199 |
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巻号情報
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| 巻次等 |
: pbk. |
| ISBN |
0789023202 |
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内容著作注記
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Digital reference : an overview / Bill Katz
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内容著作注記
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Virtually yours : thoughts on where we have been and where we are going with virtual reference services in libraries / Diane Kresh
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内容著作注記
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The digital reference fallacy / R. David Lankes
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内容著作注記
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Bad moon rising : a candid examination of digital reference and what it means to the profession / Jonathan D. Lauer, Steve McKinzie
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内容著作注記
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Mediated online searching and digital reference / Amanda Spink
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内容著作注記
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Stocking the virtual ready reference collection / Danianne Mizzy, Elizabeth Tillapaugh Mahoney
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内容著作注記
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A checklist for starting and operating a digital reference desk / Ann Marie Breznay, Leslie M. Haas
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内容著作注記
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Hurry up and wait : observations and tips about the practice of chat reference / David S. Carter
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内容著作注記
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Communication strategies for instant messaging and chat reference services / Jody Condit Fagan, Christina M. Desai
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内容著作注記
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Real-time chat reference and the importance of text-chat / Steven Ovadia
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内容著作注記
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Opportunities for real-time digital reference service / Matthew R. Marsteller, Jackie Schmitt-Marsteller
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内容著作注記
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Usage and user analysis of a real-time digital reference service / Kelly M. Broughton
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内容著作注記
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Going where the students are : live/Web reference at Cal Poly Pomona / Kathleen Dunn, Ann Morgan
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内容著作注記
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Virtual reference at Duke : an informal history / Phil Blank
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内容著作注記
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Evaluating online real-time reference in an academic library : obstacles and recommendations / Jana Ronan, Patrick Reakes, Gary Cornwell
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内容著作注記
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Our experience with two virtual reference services at IUPUI University Library / Polly D. Boruff-Jones
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内容著作注記
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KANanswer : a collaborative statewide virtual reference pilot project / Marcia Stockham, Elizabeth Turtle, Eric Hansen
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内容著作注記
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Virtual reference services : the LSU Libraries experience / Melanie E. Sims
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内容著作注記
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Ask a Penn State librarian, live : virtual reference service at Penn State / Susan A. Ware ... [et al.]
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内容著作注記
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Chat reference : one university's experience / Kathy A. Campbell, Marie F. Jones, Jerry Shuttle
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内容著作注記
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Going it alone : can a small/medium-sized library manage live online reference? / Joyce Ward ... [et al.]
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注記
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"Co-published simultaneously as The reference librarian, numbers 79/80, 2002/2003."--T.p.
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注記
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Includes bibliographical references and index
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NCID
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BA66891878
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本文言語コード
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英語
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著者標目リンク
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Katz, William A., 1924- <>
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統一書名標目リンク
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Reference librarian <>
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分類標目
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LCC:Z711.45
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分類標目
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DC22:025.5/2
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件名標目等
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Electronic reference services (Libraries)
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件名標目等
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Reference services (Libraries) -- Information technology
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件名標目等
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Internet in library reference services
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件名標目等
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Academic libraries -- Reference services -- United States -- Case studies
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件名標目等
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Electronic reference services (Libraries) -- United States -- Case studies
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